Terms + Conditions


Hello and welcome to Natalie Gisborne.

We are Casa Uniqua Limited, creators of Ultimate Home Design Toolkit, Design Style Fix, The HomeEnvy Bootcamp, HomeEnvy Pro, Casa Creatives Club, Home Design Vault (herein referred to as “Casa Uniqua” or “we” or “us”).

Thank you for using this website and/or for purchasing products from Casa Uniqua Limited. If you continue to use this website and/or if you purchase a product from this site, you agree to be bound by both this agreement and our privacy policy.

Casa Uniqua Limited reserves the right to modify these terms of service at its discretion, or against any customer it believes is abusing this policy. The last update was on September 12, 2020 Any such revision or change will be binding and effective immediately.

Refund policy

Payments – All Payments Received are to be in GBP (Great British Pound)

All payments for are in GBP and are non refundable with the exception of valid 7-day Guarantee requests.
To claim the 7-day Guarantee, purchasers must email hello@nataliegisborne.com within the first 7 days after initial purchase.

Refunds will not be granted outside these windows from date of initial purchase, for any reason.

Invoices for any of Natalie Gisborne programs or templates are automatically generated and can be requested at any time by emailing hello@nataliegisborne.com

Please note that programs or templates (the Ultimate Home Design Toolkit, HomeEnvy Bootcamp, HomeEnvy Pro, Budget Bundle, Design Style Fix) are one off payments and not recurring monthly subscriptions.

Membership to our programs or templates (with the exception of Home Design Vault) is for a one-time fee as stated on the website signup page. We also offer prorated payment plans. By signing up you are agreeing to make each recurring payment on time. We offer a 7 day cancellation policy from the date of purchase, after this time you are responsible for the membership and cannot cancel. We have the right to seek collection for any unpaid membership fees. Your membership and access to all areas and content, will be suspended or cancelled if payment is not received within 5 days of the due date.

Recurring membership to the Home Design Vault.

Membership to the Home Design Vault is for a monthly fee as stated on the website signup page. By signing up to you are agreeing to make each recurring payment on time. We have the right to seek collection for any unpaid membership fees. Should you wish to cancel your membership, please do so within 48 hours of your monthly renewal date to allow us enough time to process the request. Your membership and access to all areas and content, will be suspended or cancelled if payment is not received within 5 days of the due date.

Affiliate Program

Please visit the Affiliate Program Terms & Conditions.

Availability and Use

Access to all products is via our online portal and this should be available to you at any time 365 days a year. There may be occasions where access will be interrupted or suspended for maintenance or technical reasons.


You must comply with all directions and instructions when accessing and using the sites content. Content may be updated, changed or removed at our discretion so we can not guarantee it will always be available. The content of this site may change at any time, without notice.

The content of this website is for your general education and information. This website is not providing legal, financial, medical, business, or any other professional advice.

Casa Uniqua does not provide any warranty or guarantee that the information contained on this site is accurate or complete. The information on this site may contain errors. Casa Uniqua disclaims any liability from such errors, to the extent allowed by the law.

You are permitted to download Content to your computer as part of your membership, but your membership is subject to a ‘fair use’ policy. Our ‘fair use’ policy requires that your use of the Site and the Content must be fair, genuine and reasonable.

You also must not:
• Use a false email address, impersonate others, or misrepresent your affiliation with others;
• Engage in automatic gathering of information from or through the Site;
• Attempt to interrupt or alter the Site’s operation in any way;
• Use the Site or the Content in a way that violates applicable law, that violates third party intellectual property or other rights, or that is, fraudulent, obscene, offensive, or defamatory; or
• Copy, distribute, transmit, modify or otherwise exploit the Content or any other data or code made available through the Site.

This site contains materials which are owned or licensed by Casa Uniqua such as text, photography, videos, graphics, and the design and layout of the site. These materials are protected by copyright law and trademark law, as noticed throughout the site. This site may link to other websites. Links are not an endorsement of the other website, unless specifically stated. Casa Uniqua has no responsibility for content on the linked website.

Legal Information

Access to this website via an automated service or for a competitive purpose is prohibited.

The content of this site is provided “as is,” at your own risk, without express or implied warranty or condition of any kind.

To the extent allowed by law, under this agreement Casa Uniqua will not be liable for indirect, special, incidental, punitive, exemplary or consequential damages, regardless of legal theory, whether or not it has been warned of such damages, and even if all other remedies would fail.

Any questions about the agreement or this website can be directed to:


Casa Uniqua Limited, William Robinson Building, Daleside Road, Nottingham, NG2 4DH

Thank you for taking the time to read our terms and conditio